Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Nihan Technologies and Consultancy Ltd. (NTCL) a visionary and goal-oriented professional IT Organization established in 2002 with demonstrated technical skills and broad experience in planning, developing, and implementing cutting edge information soluti
Read more